Cryptochart

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Healthcare Providers Toolkit

Modernized Medical Information and Image Sharing 

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A facility you work with has implemented CryptoChart Secure Image & Report Sharing. This award-winning solution gives you simple, secure access to patient images on-demand on any device without CDs, passwords, or logins. Using a simple but highly secure QR code, facilities and patients can share their information with their referring physician as easily as sending a text message.

This page is intended to help you navigate the use of the CryptoChart system to help better serve your patients.

How to Use CryptoChart for Physicians

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This video will show you how to use the image-sharing technology of the future, focusing on how to view images and reports as well as how to share that information with authorized parties.

Frequently Asked Questions

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How secure is CryptoChart for me and my patients?

The data in CryptoChart is encrypted both in transit and at rest. Novarad follows best practices to ensure the data either meets or exceeds industry security requirements. Sharing facilities have the option of adding a secondary form of authentication by requiring anyone using the web access code to know and enter the patient’s DOB.

What is the Privacy Policy associated with CryptoChart?
Novarad's Privacy Policy can be accessed here. 
Am I able to access my patient’s images before they bring in the CryptoChart printout?

The sharing facility can share patient images via a secure text link, using the Share feature on the CryptoChart System Monitor. This link will require the Physician to download the MobileRad 360 app and provide access to the Web Access Code and launch into patient images.  

How do I download the images and import them into my PACS?

There are two ways physicians can download and import patient images into their PACS, both of which require accessing nv.novarad.net from a PC. 

  1. Once the QR Code is scanned or the Web Access Code is entered, users can download the images using the “Download Images” Button. This will download a zipfile for import into the PACS. Additional instructions are available when downloading. 
  2. Users can download the CryptoChart DICOM Route Tool (a click-once application) from nv.novarad.net, to easily route images to their PACS by entering the Web Access Code into the tool. Once downloaded, users can launch this tool from their desktop each time they want to access or import patient studies. (to be released in January 2025)
Do I need a scanner to use CryptoChart?
You do not need a scanner to use CryptoChart. Without a scanner, you would go to nv.novarad.net and enter the Secure Web Access Code. Or you can scan the QR code using any mobile device with a QR Code Reader
How long is my access code valid for?
There are two CryptoChart codes with expiration dates. The QR Code and Web Access Code both have their own expiration dates, and both can be found on the CryptoChart print out sheet.
What do I do if I am getting an error code after submitting the Web Access Code?

If you see an error code after submitting a Web Access Code, try the code again (if the code is not past the expiration date).  

Contact the sharing facility to reissue a Web Access code. They can also contact Novarad Support if the problem persists.   

What if I can't download images?
  1. Make sure you are on a PC and not a mobile device.
  2. It can take a while for large studies like Tomosynthesis to be packaged up for download. Once packaged the download progress will be displayed based on the browser you are using.
  3. Check your browser settings to make sure they aren’t blocking the download
  4. Try a different browser. Sometimes browsers restrict these kinds of activities. You may want to try Microsoft Edge or Google Chrome.
  5. Double-check your Download folder, sometimes it downloaded but you missed the browser progress indicator.
  6. If you are still experiencing issues, reach out to your sharing facility and they can contact Novarad Support.