Can You Text Patients Under HIPAA?

Can You Text Patients Under HIPAA?

Can you text patients under HIPAA?

Texting is a fast, convenient way to contact patients and confirm an appointment time, let them know they have updates in their health records, or provide personalized health tips. Despite the convenience, however, many of us are hesitant to text patients due to fears of running afoul of HIPAA. Fortunately, Roger Severino, Director of the […]

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The Joint Commission and Texting: Can we?

There has been a lot of confusion over The Joint Commission’s (TJC) stance on text messaging–specifically text orders. In 2011, The Joint Commission published that it is not acceptable for physicians to text orders for patient care. In May 2016, TJC made reference that technology has improved secure text messaging platforms. However, it did not clearly […]

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