CUSTOMER SERVICE Archives | Novarad

Honing in On Patient-Centered Care

Honing in On Patient-Centered Care

We’re all familiar with the term “customer satisfaction,” but for many years that did not translate to “patient satisfaction.” Healthcare is becoming more and competitive due to the greater ability patients now have to find and compare providers online. With all of this information available at the touch of a screen, practices would be well-advised to […]

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