The Contact Support option allows users to submit general questions to Novarad’s Technical Support. To use the Contact Support option, complete the following steps:
- Click the Help menu on the Study Browser’s main toolbar, and select Contact Support. A Contact NovaPACS Technical Support dialog box will open.
- Enter the following information in the message window:
- Facility Name and Location
- Contact Phone Number and/or E-mail Address
- Complete description of the issue
- Any troubleshooting details you have tried
- Click the Send button to email the message to Novarad’s Technical Support.