Support Archives | Novarad

How to change the patient ID in NovaRIS

How to change the patient ID in NovaRIS

Ever needed to change your patient’s ID? In case it was a little confusing or you lost track, here’s a quick guide. 1. Log in to NovaRIS with Administrator privileges. 2. Hover mouse of Admin, then to Functions, then to Change Patient ID.  Left mouse click on ‘Change Patient ID.’ 3. Type the patient ID you […]

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How to Merge Patients in the RIS

Written by Tony Moreno, Implementation Engineer at Novarad We know that sometimes things get hectic, and it’s possible that a patient might have more than one record in NovaRIS. This could happen because of a misspelled name or simply not realizing that the patient has already visited your facility. To fix this issue, the patient […]

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For the Radiologist: Retrieve Images in Background

The “Full Auto Download” feature is extremely useful for radiologists to load and cache images in the background, while reading other studies. This helps radiologists to improve the speed of their workflow, especially when reading off-site. To enable this feature,use these steps: 1. Highlight the studies that need to be retrieved (Hold down Crtl to select […]

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NovaPACS Tip: July

This month’s tip from our training and implementation team:     In NovaPACS, after making adjustments to an image (Zoom, Contrast changes, Etc.) you can click “Backspace” and then “Enter” on your keyboard to reload the image back to its original settings. If you have any other shortcuts or tricks, share them with us below! […]

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Programming Your Dragon Naturally Speaking, is Easier Than Ever!

To program your Voice Commands to create a template or macro, simply go into your tools and click on Add New Command OR simply say the words “Add New Command”. Then give your command a title (you are also given the option to train your command title). Fill in the text you would like in […]

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Facilitate Support Engineer by providing as Much Detail as Possible

In order to facilitate how quickly a Support Engineer is able to address a new issue, one thing a customer can do is to provide as much detail about the issue as possible. This includes being ready to answer questions such as: Is the issue happening on one or more workstations? Is the issue happening […]

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Weekly Helpful Hint

Every Wednesday, Novarad is going to post some helpful hints from our support staff here on the blog. These could reference some questions frequently asked by our customers or could be about new product features. If you have a question you would like answered in this feature, please email schatwin@novarad.net. This one comes from JL […]

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Weekly Helpful Hint

Every Wednesday, Novarad is going to post some helpful hints from our support staff here on the blog. These could reference some questions frequently asked by our customers or could be about new product features. If you have a question you would like answered in this feature, please email schatwin@novarad.net. This week’s tip comes from […]

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Weekly Helpful Hint

Every Wednesday, Novarad is going to post some helpful hints from our support staff here on the blog. These could reference some questions frequently asked by our customers or could be about new product features. If you have a question you would like answered in this feature, please email schatwin@novarad.net. This week’s hint comes from […]

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Weekly Helpful Hint

Every week, Novarad is going to post some helpful hints from our support staff here on the blog. These could reference some questions frequently asked by our customers or could be about new product features. If you have a question you would like answered in this feature, please email schatwin@novarad.net. This week’s hint comes from […]

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